Privacy Policy

Effective Date: 16.08.2025

Welcome to Pedivida (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

A. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party providers like Shopify Payments, PayPal, etc.)

B. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed, time spent, and browsing behavior

This helps us improve your shopping experience and website performance.

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Track site usage
  • Provide personalized offers and ads

You can manage or disable cookies in your browser settings.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and support
  • Improve our products and website
  • Send marketing communications (only if you opt in)
  • Prevent fraudulent activity and ensure security

Sharing Your Information

We value your trust and do not sell your personal information.
However, we may share data with:

  • Service Providers: Payment gateways, shipping companies, marketing platforms, and analytics tools (e.g., Shopify, Google Analytics, Meta Ads).
  • Legal Authorities: When required by law or to protect our rights.

Each third-party partner is bound by strict confidentiality and data protection agreements.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Our store platform (e.g., Shopify) complies with global security standards, including SSL encryption and PCI DSS compliance for payment processing.

Your Rights

Depending on your location, you have the right to:

  • Access and review your personal information
  • Request correction or deletion of your data
  • Opt out of marketing emails at any time
  • Withdraw consent (where applicable)

To exercise these rights, contact us at info@pedivida.com

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law (e.g., tax and accounting obligations).

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

📧 Email: info@pedivida.com